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Utility Office

City Hall PhotoThe City of Rensselaer is an unusual Indiana municipality. It is one of few in the state to own and operate five utilities.  Rensselaer operates its own electric, natural gas, water, wastewater, and provides garbage pick-up. All of these are billed through the utility office. 

The utility office operates with a staff of three (3) utility clerks and a utility office manager.  They are ready to greet you with a smile and provide friendly service when entering City Hall.  All of your questions can be answered at the utility office from the hours of 7:30 a.m. to 4:00 p.m. Monday through Friday. 

For after hour utility emergencies, please call 219-866-7602. For special accommodations or to request your bill in an alternative format, please call 219-866-4051 or email: billing@cityofrensselaerin.com.

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Online Bill Pay

Register your account online to view your bill and make payments. You need the following information:

Book number is the first three digits:     123

Account number is the remaining numbers   4567

First Service Address Line Exactly as it appears without punctuation: 124 S VAN RENSSELAER ST

Email address that is on file with the City. If you do not have an email file, please call the utility office at 219-866-7884 and provide one.

Click to access your account information online.


Contact Us

Heather Smart, Utility Office Manager
124 S Van Rensselaer St
Rensselaer, IN 47978
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